Posted by David on June 29, 2001 at 13:23:22:
In Reply to: The Best Long Distance Phone Plan posted by Larry S. on June 29, 2001 at 12:47:50:
I have tried IDT, 10-10-220, Net-2-Phone and AT&T. 10-10-220 was the cheapest but the sound quality was frequently so awful I stopped using it. Net-2-Phone was the next least expensive provider but, again, I was not very satisfied with the sound quality. AT&T had great sound quality but cost 37 cents per minute. IDT was even more expensive.
Now I use WDT. The cost is 20 cents per minute and I have found the sound quality and reliability of service on calls to Kiev to be near AT&T quality. Of course, there are a few disadvantages with WDT: I have to dial a toll free number to get connected (1-888-930-5930); I am billed with a separate bill each month; I must pay my WDT bill with a mailed check (credit card and bank draft payment are not accepted); and I had to submit to a credit check before WDT would give me an account.
Other features about my WDT service is that although I must use a toll free number to get connected, when I use my home telephone I do not need to enter a personal identification code. WDT's computer has a caller ID mechanism that allows it to identify me whenever I call from my home. Therefore, WDT knows it's me calling and as soon as the computer answers, it immediately asks me for the number I want to call. However, if I call the access number from a phone that is not my home telephone, I can still use WDT by simply entering in a personal ID number. I have found that this system works very well.
I also like getting a printed and itemized bill every month showing all my calls on the WDT system. When I used IDT and Net-2-Phone, I would only be sent a bill if I called and asked for it. Also, I had to wait on hold a long time in order to get to a customer service representative to request the bill. With WDT, I have never waited on a customer service rep more than a minute.
If anyone is interested in trying WDT, call customer service at 1-888-353-0808. Also, if anyone knows of an even better service than this one, please make a post identifying it. When you do, I would be interested in knowing what rating you give to that carrier's sound quality.
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